E-Services and thefamilyvet.mobi

Many of our clients are aware of the convenience and savings available with our e-Check-In and Rx Refill Request. When done correctly, electronic Check-In and Rx Refill Request are great time savers for our staff. The time savings (i.e. lower cost of service) are passed on to you in terms of $5 off per scheduled exam/consultation and $2 off per rx refill request when you use the e-Forms. E-Check-In not only increases the efficiency of our admission process, but also allows the doctor time to better plan for your visit by reviewing your concerns before the consultation. Currently, our e-Check-In form is reserved for pre-scheduled appointments.

There are many behind-the-scene steps involved in processing a medication refill request. The bulk of the time is spent on record-keeping --- which can now easily be done by a copy-paste function with e-Rx Refill Requests.

In addition to the e-Check-In and Rx Refill Request, other e-Services include Registration and Feedback / Contact. E-Services save time and improve accuracy, resulting in better care for your companions and more attentive services to you.

These e-Services are under the Resources tab on our website. As Elias mentioned, we also have a mobile site at thefamilyvet.mobi. If no desktop computer is available or it's too inconvenient to power up the computer just to fill out an e-Form, the mobile site is the way to go. Give it a try.

A screenshot of the e-Check-In on a Treo 755p. Type in the text box the same way you would on a computer.



Some browsers will open up a text entry box for longer entries.







And when you are ready, clicking "Submit" will send your form directly to us.












Let us know if you have problems with e-Services: here in the comments, via the Contact Us tab on our website, or the Feedback option on our mobile site.



Our website and mobile site continue to be on-going projects as we find ways to improve our services. We welcome all comments and suggestions.